Microsoft Teams & Outlook Outage

January 25, 2023 at 9:21 AM

Office 365

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Microsoft have advised the following

Users may be unable to access multiple Microsoft 365 services.

More info: Impact is occurring to the following services but is not limited to them:

• Microsoft Teams
• Exchange Online
• Outlook
• SharePoint Online
• OneDrive for Business
• Microsoft Graph
• PowerBi
• Microsoft 365 Admin Portal
• Microsoft Intune
• Microsoft Defender for Cloud Apps, Identity and Endpoint.

Current status: We're monitoring telemetry which continues to show that the service is stable, and the majority of users are able to access the service successfully. We’re continuing to monitor the service and take actions to confirm full recovery.

Scope of impact: Any user serviced by the affected infrastructure may be unable to access multiple Microsoft 365 services.

Root Cause: A wide-area networking (WAN) routing change is causing impact to the multiple services.

Prestige Logic

Monitoring Systems

• We are aware of service issues with Microsoft 365, specifically Teams & Outlook. Microsoft have identified the problem to be a networking issue and are working to a resolution. Their next update is 1pm.